Email and account hacking
When someone takes over your email, they can reset every other account you own. We make sure that can't happen - and clean it up fast if it does.
For you & your family
Personal Cybersecurity, Done For You
Protect yourself, your family, and the people you love from online scams, hacked accounts, and identity theft - with real human help, not just software.
TL;DR
What is this, who is it for, what does it cost, and what makes it different?
This is hands-on personal cybersecurity for people who want real human help protecting accounts, devices, and family members. It is for non-technical households, adult children helping parents, and anyone dealing with scams or account risk. Plans start at $199 one-time or $39 per month. The difference is simple: software plus a real person who knows your situation.
The Threats Are Real
What We Actually Protect You From
Online scams and fraud
Romance scams, fake tech support calls, fraudulent investment pitches, IRS impersonators. We help you spot them before they cost you money.
Identity theft
Credit fraud, fake accounts opened in your name, leaked personal information for sale online. We monitor, protect, and help you recover.
Family and child safety
Setting up devices safely for kids and teens, parental controls that actually work, and helping older relatives stay safe online.
Pricing
Plans Built For Real People
Prices in USD · per agent or per user
Tier 01 · Foundation
Foundation
$199one-time
One-time setup · no subscription
A guided 90-minute working session that gets your key accounts, phone, and laptop into a safer starting state right away, plus a written summary you can keep.
What's included
- Set up a password manager.So you stop reusing passwords across sites.
- Turn on two-step login on your important accounts.Email, banking, social — the accounts attackers actually target.
- Lock down your laptop and phone properly.Disk encryption, lock-screen, backups, recovery — the things you forget after a fresh setup.
- Walk through how to spot scams and what to do.Pattern recognition for the messages and calls you'll actually see.
- Personalized written summary of what we did and what's next.A keep-it document, not a sales artifact.
Replaces or complements
- Standalone password manager subscriptions you never finished setting up
- One-off Geek Squad style security cleanups
- Informal family advice passed around in text messages
Cyber insurance baselineFamily digital safetyIdentity theft cleanup readiness
Tier 02 · Protected
Protected
$39/ month
Month-to-month · plus one-time $199 setup
Active 24/7 monitoring on your primary computer, plus a real person you can message when something looks suspicious or starts to go wrong.
Everything in Foundation, plus
- Always-on threat protection on one personal computer.Monitored 24/7 by a professional security team.
- Unlimited "is this a scam?" questions.Replied within one business day — a person, not a chatbot.
- Monthly check-in to keep you up to date.What we saw, what we did, anything worth knowing.
- Up to 2 incident response sessions per year.If something happens, you have help on call.
- Annual review session to refresh your setup.Devices change, accounts change — the protection follows.
Replaces or complements
- Standalone identity theft monitoring subscriptions
- Basic antivirus with no human response behind it
- Trying to decide alone whether a message, charge, or login alert is real
Cyber insurance baselineIdentity theft recovery supportOngoing scam resilience
Tier 03 · Family
Family
$89/ month
Month-to-month · plus one-time $299 family setup
Coverage for up to 4 family members and 4 devices, with quarterly reviews that keep kids, parents, and shared household accounts from becoming the weak spot.
Everything in Protected, plus
- Up to 4 devices monitored 24/7.Yours, your kids', a parent's — same protection on each.
- Quarterly family check-ins.What changed this quarter, what to watch next.
- Help setting up safe devices for kids and teens.Parental controls that actually work in practice.
- Account recovery help for any family member.When grandma gets locked out, we help her back in.
- Annual deep-dive walkthrough.A full review of the household's digital footprint.
Replaces or complements
- Family identity theft monitoring services like LifeLock or Norton 360 with LifeLock
- Separate password manager subscriptions across multiple relatives
- Manual scam awareness conversations with no consistent follow-through
Family digital safetyIdentity theft recovery supportShared-device hardening
From $39 / monthStart with Protected
Request pricingJust the protection
Ridge Watch — managed protection, nothing else
Same 24/7 protection behind every Foundation, Protected, and Family plan above — sold on its own for tech-savvy individuals who want the protection without the setup session, monthly check-ins, or human advisory wrap. Volume discounts kick in at 5 devices.
Prices in USD · per agent or per user
Tier 01 · 1 device
1 device
$15/ month
Per device · billed monthly
Managed EDR on your primary computer, monitored 24/7 by a real security team. No setup session, no advisory, no monthly check-in — just the protection.
Tier 02 · 5 devices
5 devices
$60/ month
$12 per device · billed monthly
Five computers — yours, your kids', a parent's. Same 24/7 protection. Save $15/month vs. per-device. Best for families and small households.
Tier 03 · 10 devices
10 devices
$100/ month
$10 per device · billed monthly
Extended family or small home-office. Same managed protection on every machine. Save $50/month vs. per-device.
From $15 / monthStart with 1 device
Request pricingRidge Watch is month-to-month with no contract — install on more devices later, scale back if you don't need the protection anymore. See the full Ridge Watch breakdown → or ask about bulk pricing for more than 10 devices.
Already in trouble?
Already Dealing With Something?
If something has already happened - a hacked account, a suspicious charge, a family member who clicked a bad link - you don't need to subscribe to get help. Single-incident sessions are $250 and usually resolved within 1-2 business days.
FAQ
Common Questions
I'm not very technical. Is this still for me?
Especially for you. The whole point is that you don't need to understand the technical details. We set things up properly and explain what you need to know in plain language.
What does the "always-on protection" actually do?
It's professional security software running quietly on your computer, monitored 24/7 by a real security operations team. If something dangerous tries to install itself or access your files, it's stopped - and you're notified. The same kind of protection used by hospitals and banks.
My elderly parent lives in another state - can you still help them?
Yes. Most sessions are conducted remotely over video, which works well for helping family members anywhere in the country. The Family plan is designed exactly for this.
Will my private information stay private?
Yes. The relationship is governed by a confidentiality agreement, and access to your accounts is limited to what's needed to help. Your information is never sold, shared, or used for marketing.
How is this different from Norton, McAfee, or LifeLock?
Those are software products. This is software plus a real person who knows you. Most security problems for individuals aren't caused by viruses - they're caused by clicking the wrong link, reusing the wrong password, or trusting the wrong message. Software alone doesn't solve those. A person can.
How do I cancel?
Anytime, no penalty. No long-term contracts, no cancellation fees. If it's not working for you, you stop.
Lowest-commitment first step
Free 20-minute triage call
Not sure if you need us, or what tier? Book a free 20-minute triage. We confirm fit, answer your questions, and tell you honestly when a $39/month subscription would be overkill for your situation.
Final CTA
Not Sure What You Need?
Send a message describing your situation, or book a free 30-minute call. There's no obligation, and the first conversation is always free.
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Founder
A real person behind the service
"Most family security problems are not solved by one more app. They are solved by getting the basics right, making better decisions under pressure, and having a real person to call when something feels off."
— Kfir, CISSP | Founder