A practical guide / 2026

Cyber insurance questionnaire and application: the 2026 worksheet.

Understand the questions. Gather the evidence. Know what to verify before you apply.

Read the guide and download the PDF without sharing your email. Renewal coming up? Get a free review of your questionnaire.

01 / Make sense of the questions

Ten controls.
A more useful answer.

Choose an area to see what to look for and the evidence to gather. This is preparation guidance; your carrier’s application remains the reference.

Preparation note01 / 10

Multi-factor authentication

Where is the extra sign-in check enforced?

Look beyond email. Check remote access, administrator accounts, business applications, and backup consoles.

Evidence to gather

A current coverage report and the policies that enforce MFA. Note any accounts or systems that are not covered.

Available is different from required.

02 / Keep the worksheet

Take the questions.
Make them useful.

Use the worksheet with the person who looks after your systems. Record what is in place, what you can demonstrate, and what still needs checking.

10 controlsNo email required

Before anyone signs

Whoever signs the application personally attests that every answer is true.

What we review

  • Multi-factor authentication, including administrator and vendor access
  • Endpoint protection on computers and servers
  • Backups and restore testing
  • Patching and unsupported software
  • Incident response and payment verification
  • The signature: who signs, and what they are attesting to

03 / Get a second look

Free review of your
renewal questionnaire.

Send us your renewal questionnaire before you submit it. We'll flag what could get you declined or overpriced, and the evidence each yes needs. There is no cost, and we reply within one business day.

No costReply within one business dayNo obligation

What to send

  • The questionnaire or application as your carrier or broker sent it: a PDF, a Word file or screenshots.
  • Your draft answers, if you have started.
  • Your renewal date.

Leave out passwords, account numbers and any patient or client records. If the button does not open your mail app, write to security@obsidianridge.io.

You answer and sign the application; we review the security questions. Obsidian Ridge is not an insurance producer, broker, or agent. We do not sell, place, or advise on insurance products.

04 / The reference guide

A cyber insurance questionnaire is the 20-to-40-question application a carrier uses to underwrite your policy. In 2026 it decides eligibility, price, and whether a future claim pays.

Ten controls show up on every SMB application we have reviewed (MFA, EDR/MDR, tested backups, an incident response plan, and six more). The wrong answer to any one of them can void coverage after a loss.

What's inside

What does a cyber insurance application ask in 2026?

For each of the ten controls, the worksheet gives you:

  • The question, in the plain words carriers use
  • A YES / NO / PARTLY box to check
  • What a true Yes needs, in one or two lines
  • The evidence to have ready, as a short list with check boxes
  • A notes box for anything that is not a straight yes

Plus:

  • A short section on who signs the application, and what the signature means
  • A ten-line final check to run before the application leaves the desk

28,555 of 38,496

U.S. cyber insurance claims closed in 2024 without any payment to the policyholder: roughly three in four (source: NAIC 2025 Cybersecurity Insurance Market Report, Figure 9).

“Closed without payment” is not the same as denied. It also covers claims that fell under the deductible or outside policy terms. But some portion is denials, and the most preventable denial is a misstatement on the application.

The ten controls in the worksheet

  • Multi-factor authentication on email, remote access, admin accounts, and the backup console
  • Endpoint detection (EDR/MDR) on every computer, servers included, monitored around the clock
  • Backups kept offline or immutable, MFA-locked on the console, and restore-tested in the last twelve months
  • Security awareness training and phishing simulations for all staff, including finance and accounts payable
  • Out-of-band verification on every wire transfer, ACH set-up, and vendor bank-detail change
  • Patching on a stated window for critical vulnerabilities, and a faster window for known-exploited (CISA KEV) findings
  • End-of-life software off the public internet, segmented, or covered by paid extended support
  • Encryption on every laptop, with the recovery keys held by the company
  • No remote-access tools exposed to the public internet without MFA and a gateway
  • A written incident response plan with named roles, tested in the last twelve months

Why it's accurate

Which cyber insurance application questions are in the worksheet?

Every question, threshold, and gotcha comes from carrier applications and ransomware supplementals we have on file:

  • Coalition (SP 17 717 1120)
  • Corvus by Travelers (Smart Cyber v3.2, September 2024)
  • Beazley (F00863, April 2023)
  • At-Bay (ransomware supplemental AB-CYB-RWS, June 2026)
  • The Hanover (ransomware supplemental 114-10174, January 2022)
  • Fusion / Tokio Marine Kiln (FUS TMK 03 11 24)
  • A Tokio Marine HCC questionnaire distributed by AmWINS (no edition printed)

Two thresholds, and where they come from:

  • $25,000 for funds-transfer verification: the Coalition, Fusion and Tokio Marine HCC forms
  • A 3-day restore: OBLIC's NetGuard Plus application for law firms (NGP-LPNBA, September 2022)

The worksheet quotes or closely paraphrases the carriers' own words. If a control is not on a real form, it is not in the worksheet.

Not sure what a ransomware week actually costs? Model the range.

Why applications get declined

What answers get a cyber insurance application declined?

These answers look survivable on the form:

  • MFA on email but not on the VPN or the two admin accounts
  • EDR on the laptops but not on the server that got encrypted
  • Nightly backups that have never been restored
  • A written incident response plan that was drafted in 2022 and has never been read
  • Internet-facing end-of-life software
  • RDP open on port 3389
  • No out-of-band verification on wires above the carrier's stated threshold

Any one of these can be a decline reason on an application and, more expensively, a denial reason after a loss.

In 2022 Travelers moved to rescind a cyber policy against an Illinois control-systems manufacturer that had attested to multifactor authentication across its digital assets when the environment showed MFA only on the firewall.

After a ransomware loss, the parties agreed to a judgment rescinding the policy from inception (source: Travelers Property Casualty Co. of America v. International Control Services, Inc., C.D. Ill. No. 22-cv-2145).

Want the reasoning behind each question?

Go deeper: the companion guide to twenty-two underwriting controls.

The worksheet above is the form, with ten core controls. The companion article is the control-by-control explanation underneath it, across twenty-two:

  • What each question is really testing
  • Which answers trigger a non-quote
  • What evidence supports a yes
Read the control walk-through

Still translating the vocabulary?

Is the application asking about antivirus, security software, or computer protection?

The 2026 application asks a specific question about endpoint protection — antivirus, EDR, or MDR — that trips up first-time SMB applicants.

This walk-through defines each term the way the underwriter reads it, shows exactly what the application asks, and helps you answer accurately without overcommitting.

Read the walk-through

Questions buyers ask

Cyber insurance questionnaire FAQ

What is a cyber insurance questionnaire?

A cyber insurance questionnaire is the 20-to-40-question application a carrier uses to underwrite a policy.

It asks what security controls you operate (MFA, EDR/MDR, backups, incident response, and about a dozen others), quantifies your revenue and record volumes, and drives eligibility, price, sublimits, and whether a future claim actually pays.

What is a cyber insurance application in 2026?

The 2026 cyber insurance application is the same instrument as the questionnaire: a written attestation of your security posture that the carrier binds coverage against.

What changed after 2021 is that the answers became controls-warranty language: a misrepresented control, such as MFA scope, can let a carrier rescind the policy or deny a ransomware claim.

What are the cyber insurance application questions carriers actually ask?

Ten controls show up on every U.S. SMB cyber application we have reviewed across seven carriers: MFA on email and remote access and admin accounts, EDR or MDR on workstations and servers, immutable or MFA-locked backups with tested restores, privileged access separation, email gateway with sandboxing, patch and EOL management, a written and tested incident response plan, no flat networks or exposed RDP, funds-transfer verification, and security awareness training with phishing simulations.

What is a cyber insurance audit?

In the SMB market, a cyber insurance audit is either the application itself (self-attested), a carrier-commissioned scan of your external attack surface run before binding, or a post-loss forensic review that reconciles what you said on the application with what the environment actually showed.

All three come back to whether the answers on the application were true.

What answers get a cyber insurance application declined?

The quiet declines: MFA on email but not on VPN or admin accounts; EDR on laptops but not on servers; nightly backups that have never been restored; no written incident response plan; internet-facing end-of-life software; RDP open on port 3389; no out-of-band verification on wires above a stated threshold (commonly $25,000).

Any one of these can also become the reason a paid policy does not pay after a loss.

How do I fill out a cyber insurance application?

Walk each question in order and answer honestly with evidence you can produce: an MFA coverage report from your identity provider, an EDR coverage list from your endpoint console, restore-test logs with a date and an initials block, the current incident response plan file, a vendor inventory, and the training completion report.

If a control is only partially deployed, disclose the scope and accept the pricing. Both are safer than a yes you cannot evidence.

When can a cyber insurance policy be voided?

A policy can be rescinded, denied, or voided from inception when a material misstatement on the application is discovered, typically after a loss.

In 2022 Travelers filed to rescind a cyber policy against an Illinois control-systems manufacturer that had attested to multifactor authentication across its digital assets when MFA protected only the firewall.

After a ransomware loss, the parties agreed to a judgment rescinding the policy from inception (source: Travelers Property Casualty Co. of America v. International Control Services, Inc., C.D. Ill. No. 22-cv-2145).

Who reviews the questionnaire, and what does it cost?

Obsidian Ridge reviews your cyber-insurance questionnaire before you submit it, free and with no obligation, and replies within one business day. You answer and sign the application; we review the security questions.

Obsidian Ridge is not an insurance producer, broker, or agent. We do not sell, place, or advise on insurance products.

How can a small business lower cyber insurance costs?

Close gaps against the 10 controls before renewal, and describe them in the exact language the carrier will use on the form.

Documented restore tests, MFA on every admin account, an operating EDR with named monitoring, and a written IR plan reviewed in the last 12 months give your broker a stronger submission to take to market.

After the worksheet

How do you close the gaps a cyber insurance application uncovers?

The questionnaire tells you where you stand. The Cyber Insurance Readiness Sprint builds the evidence behind your answers:

  • The Conditional Access exports
  • The restore-test logs
  • The tested IR plan

Fixed scope, 7 business days, $1,500 to $3,500. CISSP-led, operated end-to-end by Obsidian Ridge.

See the Readiness Sprint