Huntress partner of record
Obsidian Ridge is a designated Huntress partner-of-record. We operate Huntress Managed EDR, Managed ITDR, Managed Security Awareness Training, and Managed SIEMfor our clients — deployment, alert triage, escalation handling, incident response coordination, and the compliance evidence package. The Huntress platform is run by 200,000+ organizations and protects ~5 million endpoints. We add the practitioner layer that turns the platform into a program.
TL;DR
Huntress is the right detection platform for most small and mid-market organizations. That decision is usually easy. The harder question is what surrounds it: who deploys the agents correctly, who reads the escalated alerts at 2 a.m., who packages the HIPAA evidence the auditor wants to see, who coordinates the breach notification when something happens.
Buying Huntress direct gets you the detection platform. Buying through a partner-of-record gets you the program around the platform. We are that program.
Pricing is pass-through: $15 per agent per month for Foundation (Huntress Managed EDR), $32 per user per month for Protected (adds Managed ITDR + SAT), and from $55 per user per month for Complete (adds Managed SIEM and the full compliance evidence program). Same platform price as buying direct; the premium is in the practitioner program.
What we operate
24/7 endpoint detection and response across every laptop, desktop, and server. Ransomware canaries, credential-theft alerts, process-injection detection, and the Huntress SOC reading the alerts before they reach you.
See the EDR pageIdentity threat detection on Microsoft 365 and Google Workspace. Catches the adversary-in-the-middle phishing kits (EvilProxy, Tycoon) that bypass MFA, the inbox rules that hide wire-fraud activity, and the OAuth-consent attacks.
See the ITDR pageStory-driven 5-minute micro-lessons, realistic phishing simulations, and a report-phishing button that ties back to the same Huntress 24/7 SOC running MDR and ITDR.
See the Security Awareness Training pageCentralized log retention with 90-day searchable evidence. Pulls from endpoints, identity, firewall, and cloud. The audit-ready answer when an insurer, regulator, or auditor asks what happened.
See the SIEM pageWhy partner-of-record
We deploy agents on every endpoint and connect every M365 / Google Workspace tenant, configure alert routing, and run the first tabletop. Most firms cover workstations but miss the server — we don't.
When the Huntress SOC escalates an alert, we receive it first. We make the call to revoke the session, isolate the host, or wake the owner — then loop you in with context and a recommendation, not a vendor-portal link to interpret.
HIPAA Security Rule, ABA Formal Opinion 483, FTC Safeguards Rule, SOC 2, PCI-DSS — packaged the way each one expects to see it. Huntress runs the detection platform; we package the evidence.
The questionnaire controls that move premiums are the same controls Huntress Managed EDR + ITDR + SAT satisfies. We map our coverage to your carrier's exact form and answer the questions with attestable evidence.
If something happens, we coordinate forensics, breach-notification timing (HIPAA, FTC, state AGs, ABA FO 483), cyber-insurance claim filing, and the client-facing or patient-facing communication. You stay the decision-maker; we operate the steps.
Foundation $15 per agent per month. Protected $32 per user per month. Complete from $55 per user per month. No middleman markup on the Huntress platform. The premium is the practitioner program around it.
Honest fit check
We tell you when you don't need us. Buying Huntress direct is the right move if any of these describe you:
If none of those describe you, partner-of-record is almost certainly the right path.
Questions buyers ask
No. Huntress is channel-priced and most partners-of-record (including Obsidian Ridge) pass the platform through at list. We earn from Huntress' channel margin, not from a markup on you. If a partner you're talking to is marking up the platform, walk away.
Huntress operates the 24/7 Security Operations Center that watches every Huntress-instrumented endpoint and tenant. We sit in front of that SOC for our clients: when Huntress escalates, we receive the alert first, make the practitioner call, and coordinate the response. Without a partner-of-record, every Huntress escalation lands directly in your inbox for you to interpret in real time.
No. The value is in the practitioner who deploys the platform correctly, watches the alerts that matter beyond the SOC's automatic triage, and tells you what to do when something happens. If you only want the platform license, buy direct from Huntress.
Yes. Huntress supports partner-of-record transfers. We've onboarded firms previously serviced by other MSPs and by Huntress-direct. The transfer process typically takes 5–10 business days and is coordinated through Huntress' partner team.
It usually isn't, for small and mid-market organizations — Huntress' product fit is unusually good for the 5- to 500-employee range we serve. But we tell you when it's not the right fit, and we'll honestly point you to the better-suited platform. That's the same voice you'll hear in every briefing.
Neither. Obsidian Ridge is an independent managed cybersecurity firm that is a designated Huntress partner-of-record for our clients. We operate Huntress' platform end-to-end for the businesses we work with — meaning we own the customer relationship, the practitioner side, and the program around the platform. Huntress provides the detection technology and the back-end SOC.
Most MSPs sell Huntress as one line item on a help-desk bundle. We are not an MSP — we don't sell help-desk, Wi-Fi, hardware procurement, or print management. We sell the managed cybersecurity program around the Huntress platform, with a CISSP-led practitioner on every engagement and industry-specific evidence packages for dental, law firms, accounting, and regulated SMB.
The written information security plan, the incident response plan, the quarterly tabletop, the cyber-insurance renewal support, the HIPAA / ABA / FTC Safeguards / SOC 2 evidence package, the executive briefing cadence, and the practitioner on-call line. None of that is in the Huntress product. All of it is in the partner-of-record relationship.
Next step
Briefings are 30 minutes, direct, and free. We walk through your environment, the Huntress fit, the partner-of-record mechanics, and an honest read on whether we're right for your business — or whether buying direct is.
