Huntress vs Blackpoint Cyber: two MDR models, two ways to buy
Both run a 24/7 SOC for small businesses. Huntress publishes its prices and sells direct. Blackpoint publishes none and sells mainly through MSPs.
Read articleEndpoint & Detection
A plain-English pricing guide to outsourced cybersecurity for small businesses, including endpoint-only coverage, managed programs, identity monitoring.
Most small businesses should expect outsourced cybersecurity to cost more than antivirus and less than building even a tiny internal security team. In practice, the bill usually lands in one of three bands: endpoint-only coverage per device, a broader managed program per user, or a higher-evidence tier for firms with compliance and reporting pressure.
That is the fast answer. The more useful answer is what those price bands actually buy.
Small-business owners get confused on cost because "outsourced cybersecurity" can mean very different things:
Those are different services, so they are priced differently.
That is also why this article is separate from the live EDR vs MDR vs XDR buyer's guide. That piece explains categories. This one explains what the operating model usually costs.
This is usually the lowest serious starting point.
The endpoint-only model is device-priced because it is centered on laptops, desktops, and servers. Obsidian Ridge sells it only for homes and very small offices: Ridge Watch is $15 per computer per month. It is managed detection and response, not a bare license you operate yourself.
Source: Managed Detection and Response
This tier is a good fit when the business needs:
It is not enough if the bigger problem is Microsoft 365 account compromise, wire-fraud staging, or audit evidence.
This is where many real SMBs land.
A broader managed program is usually user-priced because the service follows people as well as devices. Obsidian Ridge prices every business plan per person. Ridge Core is $25 per person per month and covers every computer plus Microsoft 365 or Google Workspace account monitoring (ITDR). Ridge Plus adds security awareness training, email protection and a secure browser for work apps.
Sources: Managed ITDR, Managed Detection and Response
This is usually the first tier that answers the practical questions owners actually care about:
This is where cost rises because you are no longer buying only protection. You are buying proof.
Obsidian Ridge's Ridge Reserve is $70 per person per month. It adds a written incident response plan with a yearly ransomware tabletop, a quarterly admin-access review, a monthly patch report and a yearly refresh of the cyber-insurance questionnaire. Log collection and retention is not in any plan. It is Ridge Log, an add-on on any plan.
Sources: Managed SIEM, Pricing
This tier makes sense when the business needs:
Here is the plain-English version.
| Outsourced model | Typical billing unit | Obsidian Ridge reference price | What it usually includes |
|---|---|---|---|
| Endpoint-only managed coverage | Per device | Ridge Watch (homes and very small offices): $15/computer/month | Managed endpoint monitoring, response workflow, posture review |
| Managed cybersecurity baseline | Per user | Ridge Core: $25/person/month | Endpoint coverage and identity monitoring. Ridge Plus adds training, email protection and a secure browser for work apps |
| Higher-evidence managed program | Per user, often plus sources | Ridge Reserve: $70/person/month | Everything in Ridge Plus, plus IR plan and tabletop, admin-access reviews, patch reporting, questionnaire refresh. Log retention is the Ridge Log add-on |
| One-time readiness work | Flat fee | Readiness Sprint: $1,500-$3,500 | Gap review, evidence pack, renewal or questionnaire support |
The reason this article uses billing-model language instead of promising one universal market average is simple: the market is still full of quote-only pricing and apples-to-oranges bundles.
Microsoft Defender for Business is a useful anchor here because Microsoft publishes the price clearly: $3 per user per month, paid yearly, covering up to five devices per user.
That is cheap.
It is also just the software layer.
Once you outsource cybersecurity, you are paying for:
That is why a self-operated license and an outsourced service should never be compared as if they are the same purchase.
Source: Microsoft's published Defender for Business pricing.
These are the biggest cost drivers:
As soon as the provider is watching Microsoft 365 or Google Workspace, the service stops being endpoint-only.
That matters because a lot of modern SMB damage starts in identity, not malware. If your biggest risk is invoice fraud, mailbox compromise, or stolen sessions, the endpoint-only price is not the relevant price.
The moment someone outside your company wants proof, not just protection, the work changes.
That can mean:
If that is your world, the relevant internal pages are pricing, managed SIEM, and what controls cyber insurers require in 2026.
Five clean endpoints and one Microsoft 365 tenant are not the same job as:
Even if the sticker price looks seat-based, the operational burden underneath it changes fast.
Not every small business needs the full program immediately.
You probably do not need the higher-evidence tier on day one if:
That is why honest providers should tell you when Ridge Core is enough for now, instead of forcing every buyer into a full bundle.
The most common mistake is budgeting only for the tool and not for the operating layer.
That usually shows up as one of these ideas:
Those are all category mistakes.
If you want a better framing question, ask:
"Am I paying for software, or am I paying for someone to own the security outcome?"
That question gets you to the right budget much faster.
For most SMBs, outsourced cybersecurity cost should be planned in layers:
If you skip straight from antivirus to "we should buy the cheapest enterprise tool," you usually get the wrong answer. If you skip the operating layer entirely, you get the cheaper invoice and the more expensive incident.
Usually one of three ways: per device for endpoint-only coverage, per user for a broader managed program, or per user plus added evidence scope for compliance-heavy environments.
Device pricing usually maps to endpoint monitoring. User pricing usually maps to identity monitoring, training, and reporting that follow people instead of just hardware.
No. Real outsourcing includes monitoring, triage, response, reporting, and often identity coverage and training. EDR alone is only part of that.
Managed endpoint coverage is usually the lowest serious entry point. It is cheaper than a broader program, but it leaves identity and training gaps if those are your main risks.
Because those are mainly software purchases. Outsourcing adds human review, response handling, reporting, and program ownership.
When outside evidence starts to matter: cyber-insurance renewals, client diligence, compliance work, or more formal incident review.
Last updated
September 30, 2026. We refresh this content as the threat landscape and tools evolve.
FAQ
For most SMBs, outsourced cybersecurity lands in one of three bands: endpoint-only coverage priced per device, a broader managed program priced per user, or a higher-evidence tier that adds SIEM, reporting, and compliance support.
Device-based pricing usually covers endpoint monitoring only. User-based pricing is more common when identity monitoring, awareness training, and reporting are included because those controls follow people, not just laptops.
No. EDR is software plus endpoint telemetry. Outsourced cybersecurity usually includes monitoring, response, stakeholder reporting, identity coverage, training, and decision support.
A managed endpoint layer is usually the cheapest serious entry point. It is cheaper than a full managed program, but it does not solve identity risk or training by itself.
Because you are paying for people and process, not just software. Monitoring, triage, response, reporting, and evidence handling are what make the service cost more than a bare license.
Related reading
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