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The IRS WISP Template for Solo and Small CPA Firms (12 Pages, Not 60)

What an IRS Publication 4557-aligned Written Information Security Plan (WISP) actually has to contain for a small CPA firm in 2026.

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Every paid tax preparer in the United States is required to maintain a Written Information Security Plan.

That requirement has been in IRS Publication 4557 since 2008, reinforced in Publication 5708 in 2022, extended through the FTC Safeguards Rule amendments that took effect in 2023, and layered with a professional-standards obligation through AICPA SSTS Section 1.3 effective January 1, 2024.

Most firms do not have a current WISP. Of those that do, most bought a sixty-page template, filled in the cover page, and have not looked at it since. That document is not a WISP. It is a binder.

This guide is for the firm that wants the working version. Twelve pages, defensible against an IRS examiner, an FTC investigator, a state attorney general, or a cyber insurance carrier.

We walk through who is in scope, what the regulators require, the twelve-page outline section by section, and where firms most commonly fail.

A note up front: we operate the technical safeguards side. We are not your Qualified Individual and we are not your tax counsel. The principal of the firm remains the accountable owner of the WISP.

The direct answer

Every paid preparer with a PTIN is expected to maintain a Written Information Security Plan — IRS Publications 4557 and 5708 document the expectation, and the 2023-amended FTC Safeguards Rule makes the underlying information security program a legal obligation.

A defensible WISP documents twelve things:

  • A named Qualified Individual
  • A written risk assessment
  • Administrative/physical/technical safeguards
  • Service-provider oversight
  • An incident response plan
  • Annual review
  • Employee training
  • MFA on systems with customer information
  • Encryption at rest and in transit
  • Monitoring and testing
  • Secure disposal
  • Five-year records retention

Twelve obligations, twelve pages. A downloaded sample template with the firm never filled in is not a WISP; it is documentation of a plan the firm does not have.

The WISP is one half of the obligation.

What the 2023-amended FTC Safeguards Rule adds on top of Publication 4557 — and where the two overlap rather than duplicate — is covered in IRS Publication 4557 and the FTC Safeguards Rule.

Who actually has to have a WISP?

The WISP requirement reaches further than most preparers realize.

  • Any preparer with a PTIN. IRS Publication 4557 imposed the requirement in 2008; Publication 5708 reinforced it in 2022. No firm-size threshold, no revenue threshold. A solo EA preparing 80 returns a year is in scope.

  • All CPA firms providing tax services. The FTC Safeguards Rule classifies tax preparers and accountants as financial institutions under the Gramm-Leach-Bliley Act (GLBA).

    The Safeguards Rule's Information Security Program — functionally a WISP plus operational evidence — is a federal requirement, separate from and additive to Pub 4557.

  • Multi-partner firms, single-shingle CPAs, EAs, and registered tax return preparers. Same requirement, same scope.

  • AICPA members. SSTS Section 1.3, effective January 1, 2024, adds an explicit professional-standards obligation to protect client confidential information.

What do the IRS and FTC actually require in a WISP?

Read together, IRS Publication 4557, Publication 5708, and FTC Safeguards Rule § 314.4 require a small CPA firm to do twelve specific things.

  1. Designate a Qualified Individual responsible for the program. § 314.4(a).
  2. Maintain a written risk assessment, updated on material change. § 314.4(b).
  3. Document administrative, physical, and technical safeguards addressing identified risks.
  4. Oversee service providers. § 314.4(f). Inventory and contractually bind every vendor with access to customer information.
  5. Maintain a written incident response plan. § 314.4(h).
  6. Review and update the WISP annually and on material change.
  7. Train employees with access to customer information. § 314.4(e).
  8. Enforce multi-factor authentication on systems with access to customer information. § 314.4(c)(5).
  9. Encrypt customer information at rest and in transit. § 314.4(c)(3).
  10. Monitor and test safeguards regularly — continuous monitoring, or annual penetration testing plus biannual vulnerability assessments. § 314.4(d).
  11. Securely dispose of customer information no longer needed. § 314.4(c)(6).
  12. Retain program records for at least five years.

One size exception on the FTC side: a firm that maintains customer information on fewer than 5,000 consumers is exempt from items 2 (the written part of the risk assessment), 5 and 10, and from the annual report to the board, under 16 CFR 314.6. The Qualified Individual, MFA, encryption, vendor oversight and training apply at any size.

A defensible WISP is the document demonstrating each obligation is being met. Twelve obligations, twelve pages — how the outline below is organized.

The 12-page WISP outline

Each page below corresponds to one section. Each is structured so an IRS examiner or FTC investigator can read it in five minutes and understand what the firm does, who is accountable, and where the evidence lives.

Page 1 — Cover and scope statement

  • Firm legal name, EIN, primary PTIN
  • Effective date, version number, next scheduled review date
  • Qualified Individual: name and title; approver: managing partner or principal
  • One-paragraph scope: who the plan covers (partners, employees, contractors with access to customer information), what data it covers (taxpayer information per IRC § 7216 plus customer information per the FTC Safeguards Rule), and jurisdictions of operation

Page 2 — Risk assessment summary

Not the full risk assessment — that is a separate working document. This page is the summary register: five to seven concrete risks with a likelihood × impact rating, an owner, the current control, and the residual risk. Typical risks for a small CPA firm:

  • Phishing leading to email account takeover
  • Ransomware via endpoint compromise
  • Business email compromise (wire fraud, fraudulent return reroute)
  • Lost or stolen laptop
  • Vendor compromise (tax software, client portal, cloud storage)
  • Insider error or malicious insider
  • Physical theft of paper records

Page 3 — Designated roles

  • Qualified Individual — FTC § 314.4(a) requirement, named by title and individual
  • Privacy / Security Officer — often the same person at small firms; called out separately for clarity
  • Incident response team — principal, Qualified Individual, outside breach counsel, IT / MDR provider, cyber insurance broker, IRS Stakeholder Liaison contact
  • Backup designees — at minimum a backup Qualified Individual so the program does not die when one person is on PTO

Page 4 — Administrative safeguards

  • Hiring and background-check process for staff with customer-information access
  • Security awareness training cadence (annual minimum, plus phishing simulations)
  • Access provisioning on hire, revocation on offboarding (target: within one business day)
  • Acceptable use policy reference (separate document)
  • Annual confidentiality acknowledgement from every staff member and contractor

Page 5 — Physical safeguards

  • Office access controls and after-hours arrangements
  • Locked cabinets for documents, especially during tax season pile-up
  • Mobile device and laptop physical security
  • Visitor sign-in, escort, no unattended access to work areas
  • Disposal procedures — cross-cut shredding, certified hard-drive destruction with certificates retained

Page 6 — Technical safeguards: identity

  • MFA on every email mailbox, remote access path, tax software, client portal, and privileged admin account. § 314.4(c)(5).
  • Password policy: length over complexity, firm password manager, no shared logins
  • Account provisioning and deprovisioning workflow, evidence retained
  • Privileged access management — global admin separated from day-to-day accounts
  • Conditional access on Microsoft 365 where applicable

Page 7 — Technical safeguards: endpoint and data

  • EDR or managed detection and response on every workstation, laptop, and server — including the partner's home machine if it touches client data
  • Encryption at rest (BitLocker, FileVault) on every device storing customer information. § 314.4(c)(3).
  • Encryption in transit (TLS 1.2+) for email, portals, file transfer
  • Backup architecture: 3-2-1 with at least one immutable or off-site copy
  • Tested restore — at least one full restore per year, documented
  • Patch management cadence for operating systems, browsers, tax software, plugins

Page 8 — Technical safeguards: email and network

  • DMARC, SPF, and DKIM configured on the firm's sending domain
  • Inbound link protection and attachment sandboxing
  • Network segmentation where applicable; guest Wi-Fi isolated
  • Wireless security — WPA2 or WPA3, no shared "office" SSID
  • Remote access via VPN with MFA or a zero-trust browser, never plain RDP exposed to the internet
  • Managed identity threat detection and response for the Microsoft 365 or Google Workspace tenant

Page 9 — Vendor management

The page most often missing or stale. FTC § 314.4(f) explicitly requires service provider oversight. Maintain a vendor inventory with, for each entry:

  • Vendor name and what they do
  • Categories of customer information they can access
  • Contract reference, including data protection clauses
  • Breach notification obligations (target: 72 hours or less to your firm)
  • Last review date

Vendors a small CPA firm typically addresses:

  • Lacerte, Drake, ProSeries, UltraTax, or CCH Axcess
  • DocuSign or Adobe Sign
  • SmartVault, ShareFile, or TaxDome
  • QuickBooks Online, Xero, or Sage
  • OneDrive, Google Drive, Dropbox
  • Payroll (Gusto, ADP, Paychex)
  • IT and security providers

Page 10 — Incident response plan

  • Detection sources. MDR alerts, SIEM telemetry, user reports, vendor and bank notifications.
  • First-hour playbook. Isolate endpoints, revoke compromised credentials, preserve evidence, notify the Qualified Individual.
  • Notification timing. State breach laws, IRC § 7216 disclosure considerations, client notification timing.
  • IRS Stakeholder Liaison contact for the firm's region, preloaded not looked up during an incident.
  • Cyber insurance carrier notification — usually 24 to 72 hours, often a coverage condition. See cyber insurance readiness.
  • Post-incident review within 30 days, written, retained per the firm's document retention schedule (the FTC Safeguards Rule does not set a specific retention period).

Page 11 — Training and awareness

  • Annual topics: phishing, business email compromise, social engineering, ransomware, secure data handling, IRS-specific tax-pro scams during filing season
  • Phishing simulation cadence — at least quarterly
  • Completion tracking and retention with names, dates, content, retained per the firm's document retention schedule (the FTC Safeguards Rule does not set a specific retention period)
  • New-hire training within 30 days of access being granted
  • Refresher cadence for staff who fail a simulation or report an incident
  • Managed security awareness training with delivery and tracking handled, so the page is backed by evidence not promises

Page 12 — Annual review and acknowledgements

  • Review date, reviewer, summary of material changes since the last review
  • Annual report from the Qualified Individual to the principal or partnership, as required by FTC § 314.4(i) for firms with information on 5,000 or more consumers
  • Tabletop exercise notes — at least one scripted incident walkthrough per year
  • Employee acknowledgement form — every staff member signs annually
  • Signature block — Qualified Individual and managing partner / principal

That is the entire plan. Twelve pages of substance, plus whatever appendices (acceptable use, vendor list, training records) the firm wants to attach.

What does the WISP not need to be?

Plans fail in a small number of consistent ways.

  • It does not need to be sixty pages of definitions copy-pasted from the FTC Safeguards Rule. Regulators do not give credit for length.
  • It does not need to be a vendor's branded template. The $500 template is fine as a starting outline, but it is not a defensible plan until customized.
  • It does not need to be perfectly polished. It needs to be accurate, current, and actually followed.
  • It does not need to address controls you do not operate. No on-premises server? Skip the server-room pages.

How often does the WISP have to be reviewed?

Publication 5708 expects review periodically and on material change.

For firms that maintain information on 5,000 or more consumers, FTC § 314.4(i) also requires the Qualified Individual to produce a written report to the firm's governing body or principal at least annually — covering:

  • Program status
  • Compliance
  • Risk assessment updates
  • Testing results
  • Security events and management's response
  • Recommendations for changes

Most firms do not do this until an incident or insurance renewal forces it. Underwriters are increasingly asking to see the annual report itself, not just a checkbox.

What are the common WISP failure modes?

After auditing dozens of small firm WISPs, the same failures repeat:

  • The plan names a Qualified Individual who does not know they are the Qualified Individual
  • The plan still names tax software the firm replaced two years ago
  • The vendor list is missing the cloud storage, e-signature, or client portal added since the last review
  • Training records are claimed but no log can be produced
  • The backup restore test is described but never scheduled
  • The incident response plan still lists the IT person who left in 2023
  • The annual Qualified Individual report has never been written

None of these are sophisticated failures. They are documentation drift. The fix is operational: a single calendar item, one hour, once a year, with the right people in the room.

Where Obsidian Ridge fits

We do not write the WISP for you. That sits with your Qualified Individual or your outside counsel — the plan must reflect the firm's actual operations, not a provider's assumptions.

What we operate is the technical safeguards layer the WISP describes. Managed detection and response on every endpoint.

Managed identity threat detection and response for the Microsoft 365 or Google Workspace tenant where taxpayer email lives. Managed security awareness training with completion tracking that produces the evidence Page 11 claims.

Managed SIEM so the incident response plan on Page 10 has detection telemetry behind it.

We package that evidence the way an IRS examiner, an FTC investigator, or a cyber insurance carrier wants to see it:

  • MFA enforcement reports
  • MDR coverage records
  • Training completion logs
  • Encryption attestation
  • Vendor agreements with breach notification language

When you get to the cyber insurance readiness renewal, the same evidence is what the underwriter is asking for. Our accounting industry page covers the operational specifics of tax season threat patterns and IRS-specific scams.

The right next step

Pull your current WISP — or admit you do not have one. Block a sixty-minute working session this week. Walk the document, or its absence, against the twelve-page outline above. Identify the three to five gaps that matter most. Fix those this month. Schedule the annual review.

The WISP is supposed to be a working document, not a deliverable. The IRS examiner, the FTC investigator, the state attorney general, and the cyber underwriter all care about the same question: is the plan real, and is it operating.

Twelve pages of accurate, current, followed plan beats sixty pages of binder every time.

If you want a working session on this, Talk with us. We will pull your current plan against this outline, identify the gaps that matter, and tell you which are operational fixes versus technical safeguard work we can run.

Last updated

August 16, 2026. We refresh this content as the threat landscape and tools evolve.

FAQ

Questions readers usually ask next

Who is actually required to have a WISP?

Every paid preparer with a PTIN is required by IRS Publication 4557 and reinforced by Publication 5708 to maintain a Written Information Security Plan.

That captures solo CPAs, EAs, registered tax return preparers, and multi-partner firms equally.

The FTC Safeguards Rule, post-2023 amendments, adds a parallel obligation by classifying tax and accounting firms as financial institutions under GLBA.

There is no employee-count exemption from the WISP requirement itself, although some Safeguards Rule provisions ease for firms with fewer than 5,000 consumers.

Is the IRS sample WISP template enough on its own?

The IRS sample template in Publication 5708 is a useful starting structure, but it is not a finished plan.

It deliberately leaves the firm-specific content blank — the Qualified Individual, the vendor inventory, the actual incident response contacts, the chosen MFA tooling, the encryption posture.

A WISP that still has bracketed placeholders or generic language about 'the firm' is not defensible. The sample is a skeleton; you have to put the firm into it.

Does the FTC Safeguards Rule actually apply to my small CPA firm?

Yes. The FTC clarified in 2022 and through the 2023 amendments that tax preparers and accountants are 'financial institutions' under GLBA for purposes of the Safeguards Rule.

Most of the rule applies at any size, including the Qualified Individual, MFA and encryption.

Firms that maintain information on fewer than 5,000 consumers are exempt from four provisions only: putting the risk assessment in writing, continuous monitoring or periodic penetration testing and vulnerability assessments, a written incident response plan, and the annual written report to the board (16 CFR 314.6).

What about state breach notification laws — does the WISP cover those?

The WISP should reference your state's breach notification statute and your incident response plan should encode its timing.

Every U.S. state now has a breach notification law, and several (California, New York, Massachusetts, Illinois) have additional written-information-security-program requirements that overlap with the WISP.

If you serve clients across state lines, your incident response section needs to address the strictest applicable state law, not just your home state.

Do I really need to name a Qualified Individual if I'm a solo CPA?

Yes. The FTC Safeguards Rule at § 314.4(a) requires the firm to designate a Qualified Individual responsible for the information security program. At a solo firm, that is almost always the principal.

The point is not headcount — it is accountability. The Qualified Individual is the person who reports annually on the program and is on the hook if it fails. Naming nobody is worse than naming yourself.

How often does the WISP have to be reviewed?

IRS Publication 5708 expects review on a periodic basis (annual is the de-facto standard) and whenever there is a material change in operations.

For firms that maintain information on 5,000 or more consumers, the FTC Safeguards Rule also requires the Qualified Individual to provide a written report to the board or governing body at least annually.

In practice that means one full WISP review per year, plus event-driven updates when you change tax software, switch cloud providers, hire or lose key staff, move offices, acquire another practice, or experience a security incident.

Can I just buy a $500 WISP template and be done?

You can buy one. It will not, by itself, make you compliant.

A purchased template that is not customized to your actual firm — your Qualified Individual, your vendor list, your incident response contacts, your training records, your encryption attestation — is documentation of a plan you do not actually have.

The IRS examiner or FTC investigator does not care that you paid for the document. They care whether the controls it describes are operating.

Buying a template can be a useful starting point, but the work is the customization and the operation, not the purchase.

What triggers an off-cycle WISP update?

Changing tax preparation software, replacing your client portal or e-signature vendor, moving to a new cloud provider, an office move, a partner or key-staff change, an acquisition or merger, a material change in the services you offer, a new state of operation, an incident or near-miss, a change in cyber insurance carrier, and a regulatory change such as a new state privacy law applicable to your client base.

Any one of those should trigger a focused WISP refresh — not the full annual review, but a documented update to the affected sections.

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